THE MODERN SPLIT MINUTE™ MOBILE APP
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Family lawyers and firms don’t need more theory.
They need small, practical improvements they can actually implement between hearings, consults, and everything else on their plate.
That’s why we're building Modern Split Minute™.
A free daily app designed to help family law professionals improve client experience - one minute at a time.
Every day, you’ll receive a quick, actionable “minute” designed to make the client experience immediately better:
Think practical, relevant, immediately useful topics like:
Client Communication
How often should clients hear from you?
How do you reduce “just checking in” emails?
How do you explain delays before clients get upset?
Billing + Transparency
Why clients hate invoices (and what to do about it)
How to explain Partner vs. Associate billing
How to reduce billing complaints
AI + Agenic Client Experience
What is Agentic Client Experience? (And why firms should care now)
AI vs Automation vs Agentic AI (They are not the same thing.)
Where AI should never replace a human (trust-building moments)
Trauma-Informed Practice
Small shifts that make a big difference
How to reduce overwhelm for emotionally flooded clients
What “trauma-informed” actually looks like
Neurodivergent-Affirming Support
Better communication for ADHD/autistic clients
Reducing executive functioning barriers
Making your intake process easier to navigate
Referrals + Retention
How to create clients who rave about your firm
Simple systems that generate more referrals
Where loyalty actually comes from
Team Experience + Well-Being
Because internal experience impacts external experience.
Always.
No fluff. No overwhelm. Just practical improvements that compound over time.
We’ve spent years working closely with family lawyers and firms.
And we noticed a consistent challenge:
Not every firm can access high-level client experience support.
And even those who can, don’t always have the time or capacity to implement it consistently.
At the same time, we only take on a small number of consulting clients each year.
So we asked a simple question:
How do we make the same level of practical CX insight available to every family law firm - not just a few?
The Modern Split Minute™ mobile app is the answer.
It’s our way of extending what we do in our bespoke consulting into something accessible, lightweight, and usable every day.
One minute. One improvement. Every day.
No trials.
No paywalls.
No hidden tiers.
Just practical tools designed to make a better client experience easier to implement.
Founding users will get early access to all new CX tools and resources.F
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