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Modern glass skyscrapers reflecting the blue sky from a low angle.

ABOUT MODERN SPLIT.

Family law deserves a better client experience.


Modern Split was built on a simple belief: exceptional legal representation deserves an equally exceptional client experience.


For more than two decades, I've worked inside and alongside the family law profession - as a family law insider, behavioral strategist, client experience consultant, and educator. During that time, I've seen remarkable attorneys deliver outstanding legal work while unintentionally overlooking the experience clients have throughout the process.


And in family law, the experience matters.


Clients hire you for your legal expertise. They remember you for how you made one of the most difficult seasons of their lives feel.


Were they informed?


Did they know what to expect?


Did they trust your process?


Did they feel supported - not emotionally counseled, but professionally guided with clarity, consistency, and confidence?


Because client experience isn't a soft skill. It's an operational strategy.


It influences referrals, online reviews, team performance, profitability, retention, reputation, and long-term firm value. It shapes how clients talk about your firm long after their case is over.


That's why Modern Split exists.


Today, Modern Split is more than a consultancy. It's a growing education platform built exclusively for family law professionals.


Through consulting, professional education, our Modern Split Minute™ app, practical implementation resources, and The Consortium™ - our international collective of forward-thinking family law leaders - we're helping firms build client experiences that are intentional, measurable, and designed for the modern practice of family law.


Our work is created for firms handling emotionally complex, financially sophisticated, and reputation-sensitive matters where discretion, trust, and consistency aren't simply appreciated - they're expected.


Whether we're helping redesign an intake process, develop firm-wide client experience standards, educate legal teams, or build systems that support sustainable growth, our focus remains the same:


Helping firms operate with greater clarity, greater consistency, and greater intention.


Because when your systems improve, your people perform better.


When your people perform better, your clients feel more confident.


And when clients feel confident, your reputation becomes your greatest competitive advantage.


We believe the future of family law belongs to firms that understand client experience is no longer optional - it's the standard.


We're proud to be helping lead that movement.


Beyond the Boring Bio... 


A rare Arizona native, I live in Scottsdale with my son and a crazy cast of rescue kitties who are fully convinced they run the house.


I’m a documentary-loving nerd (truly - there’s almost no topic I won’t binge), a collector of vintage designer tie clips, pins, and brooches, oversized coffee table fashion books, and a longtime fan of Social Distortion.


I have a soft spot for maximalist dopamine décor - the more personality, color, and joyful chaos, the better (yes, leopard print is a neutral) - and firmly believe rewatching Ted Lasso and Schitt's Creek counts as self-care.


When I’m not working, I’m usually planning my next Taco Tuesday, brunching with close friends, or finding an unnecessary reason to throw a themed dinner party.


Because while my work centers on helping people navigate some of life's most difficult transitions, I've learned that professionalism and humanity aren't opposites.


The best client experiences - and the best businesses - leave room for both.

Founder's Note

I believe family law is entering a new era.


Legal excellence will always matter. But increasingly, the firms that stand apart will be those that combine exceptional legal work with an intentional, consistent, and deeply human client experience.


Families don't simply remember the outcome of their case. They remember how they were treated along the way.


Whether they felt informed.
Whether they trusted the process.
Whether they felt confident placing one of life's most important chapters in your hands.


That's why Modern Split exists.


My mission is simple: to help elevate the standard of client experience across the family law profession through education, practical implementation, thoughtful consulting, and a global community of professionals committed to doing the work differently.


Less friction.
Less confusion.
Less "that's how we've always done it."


More clarity.
More consistency.
More trust - for your clients, your team, and your firm.


Because when we improve the experience, everyone benefits.


Thank you for being part of what's next.


"Success is finding, or making, that position which enables you to contribute to the world the very greatest services of which you are capable." - B.C. Forbes

Claire McCarthy
Founder, Modern Split

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A NEW STANDARD IN FAMILY LAW.


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