Bridging the Gap Between Legal Expertise + Client Experience
I know what your clients want—do you?
With over 20 years of experience as a family law paralegal, legal ops specialist, and divorce coach/educator, I’ve seen it all. I know exactly how people choose their divorce attorney, what makes them feel supported (or not), and the little things that turn into big complaints—ones you’d rather avoid.
I help family law firms bridge the gap between legal expertise and client experience by providing insight and resources that keep clients informed, engaged, and confident in your representation.
Let’s face it: happy clients mean better referrals, smoother cases, and fewer headaches. I make that happen.
Increase Efficiency + Improve Client Satisfaction
Done-for-You Content
Client Resource Libraries
Client Resource Libraries
- Blogs
- Website
- Social Media Posts
- Newsletters
Client Resource Libraries
Client Resource Libraries
Client Resource Libraries
- Onboarding Portals
- Intake forms, video tutorials, worksheets, and FAQ documents.
Lead Magnets
Client Resource Libraries
Customized Sequences
- Checklists
- Quizzes
- Mini eBooks
- Onboarding Guides
Customized Sequences
Divorce Coaching Services
Customized Sequences
- Email Sequences
- Text Sequences
- Referral Sequences
- Feedback Sequences
Client Education Courses
Divorce Coaching Services
Divorce Coaching Services
- The divorce process explained step-by-step.
- Understanding how law firms operate and who to contact for what.
- Preparing for deposition or court appearances.
Divorce Coaching Services
Divorce Coaching Services
Divorce Coaching Services
Looking for a way to stand out from your competition? It's in the amount of support you provide your clients.
Let us handle the emotional coaching side in high-conflict cases so you can focus on legal strategy.
Frequently Asked Questions
I’ve seen it all—from both sides of the desk. With over 20 years in the trenches as a family law paralegal, legal operations specialist, and divorce coach, I bring a rare, 360-degree perspective that most consultants simply don’t have. I know exactly what your clients are thinking, what they’re stressing over, and—let’s be real—what they’re complaining about behind your back.
I help firms bridge the gap between legal expertise and client experience, ensuring your practice not only delivers results but also keeps clients feeling informed, valued, and loyal. Whether it’s streamlining communication, enhancing your online presence, or creating resources that answer client questions before they flood your inbox, I craft strategies that work in the real world.
Bottom line? I speak lawyer, I speak client, and I know how to create a seamless experience that benefits both. If you're ready to elevate your firm’s reputation, boost referrals, and stop putting out fires, let’s talk.
All clients begin with an in-depth assessment of their current client experience and marketing efforts. I’ll dive into what you’re doing now, pinpoint gaps, and provide tailored suggestions to improve—think of it as your personalized roadmap to happier clients and better engagement. This is a one-time investment, with pricing based on your firm’s size and the scope of your existing strategies.
After the assessment, we’ll discuss your next steps. You can choose between:
✔️ Do-It-Yourself: This option provides you with a custom roadmap to implement the recommendations from the assessment at your own pace. You can choose between a one-time fee for the plan or opt for subscription-based pricing if you'd like ongoing access to updates, templates, and support as you work through the implementation.
✔️ Done-For-You: Prefer to focus on your clients while someone else handles the heavy lifting? I’ve got you covered. I’ll take everything from the assessment and implement it for you—creating content, refining client communication strategies, and ensuring your firm shines, all through a simple subscription model.
Got questions or ready to dive in? Let’s chat and find the option that works best for your firm.
No Hard Sells... No Strings Attached.
Look, you’re already here because you know something in your firm needs to change.
Whether it’s improving client communication, upgrading your marketing efforts, or finally
getting some breathing room in your day-to-day operations, you don’t have to figure it out alone.
This is what I do. I take the stress of client experience and marketing off your plate
so you can focus on what you do best: being a lawyer. It’s that simple.
Still not sure? That’s okay. Scheduling a free intro call doesn’t mean you’re committing to anything except a conversation. We’ll chat about your needs, your goals, and how I can help.
No hard sells, no strings attached—just honest advice and a chance to see if this is the right fit for your firm.
Ready to take the next step? Let’s make it happen. Click below to book your call.
Your future self will thank you.
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